UNISA Quality Management Course 2025/2026

UNISA Quality Management Course 2025/2026. UNISA Programme in Total Quality Management (71838)

Quality Management is one of the best courses offered by the University of South Africa (UNISA). Details required to apply to study Quality Management at UNISA can be found in the 2025/2026 UNISA Prospectus.

Applicants should carefully read the UNISA Requirements before they apply for the 2025/2026 UNISA Online Application.

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UNISA Quality Management Duration: One year

UNISA Quality Management Target group:

Specifically, the programme is aimed at any employee in a business or institution or organisation who may be involved with or who is interested in quality management (total quality management), similarly, all people (e.g. supervisors) who may be responsible for planning, controlling or improving quality (e.g. aspirant quality assurance managers, junior quality managers, assistant quality managers, operations managers, but even Senior managers who need to gain an understanding of and appreciation for the dynamic nature, unique body of knowledge and potential advantages which may be gained by TQM and SHEQ

UNISA Quality Management Admission requirements:

National senior certificate or equivalent qualification or related work experience

UNISA Quality Management leader details:

Prof Rigard J Steenkamp BCom (Marketing) MBA DCOM (UP)ﾠ
Discipline expertise: Production, Operations, Project and Quality Managementﾠ
Centre for Business Managementﾠ
Office 5-058, A J H van der Walt Building, UNISAﾠ
Tel: 012 429 4842ﾠ
Cell: 082 882 0215ﾠ
Fax: 012 429 4565ﾠ
Fax: 086 682 0215ﾠ
Fax-to-E-mail: 086 682 9213ﾠ
E-mail: steenrj@unisa.ac.zaﾠ

UNISA Quality Management Programme administrator:

Assistant programme leader
Mr Riaan Dirkse van Schalkwykﾠ(BCom, BCom Hons, MCom Business Management)
Lecturer: Project Managementﾠ
Department of Operations Managementﾠ
Unisaﾠ
AJH van der Walt Building 4-50ﾠ
Muckleneuk campusﾠ
Tel: +27 12 429 2109ﾠ
Fax: 086 622 2654ﾠ
CBM Help Desk:ﾠ
Tel: (012) 352 4288 / 4170 / 4317 / 4383ﾠ
Fax: 012 429 4150ﾠ
E-mail: cbm@unisa.ac.zaﾠ
Web: www.unisa.ac.za/cbm

UNISA Quality Management Modules:

PTQM01J – AN OVERVIEW OF TQM AND THE CREATION AND MAINTENANCE OF A QUALITY CULTURE

Content: The module consists of 3 topics and 14 study units: The foundations of TQM Creating a physical, psychological and social environment for TQM: a quality work-life People empowerment for TQM

PTQM02K – DEVELOPING THE TQM SYSTEM AND THE TOOLS AND TECHNIQUES FOR THE CONTINUOUS IMPROVEMENT OF QUALITY

Content: The module consists of 5 topics and 14 study units: Planning and design for quality Quality management system design Performance measurement Processes and tools for continuous improvement An alphabetical series of additional concepts and techniques for quality improvement

PTQM03L – THE IMPLEMENTATION OF TQM

Content: The module consists out of 4 topics and 20 study units: Implementation strategies Managing organisational change Implementing TQM and the management of change Sustaining continuous improvement

PTQM04M – INTEGRATED SHEQ MANAGEMENT BASED ON ISO AND OSHAS SYSTEM STANDARDS

Content: ISO 9001:2000 quality management system requirements ISO 14001:2004 environmental management system specification guidance OHSAS 18001:1999 occupational health and safety system specifications Risk management based on ISO 31000 Future directions