How To Reset Windows Phone
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Steps on How To Reset Windows Phone
To reset your phone
In the App list, tap Settings
- Tap About, and then tap Reset your phone.
- You’ll receive two warnings. If you’re absolutely sure you want to restore your phone to its factory settings, tap Yes, and then tap Yes again.It might take a little while for the process to complete.
To reset an unresponsive phone
If your phone is unresponsive and you can’t reach Settings
, you may be able to reset your phone using the hardware buttons. On Lumia phones (and some others), do the following to reset your phone:
- Press and hold the Volume down and Power buttons at the same time until you feel a vibration (about 10-15 seconds).
- When you feel the vibration, release the buttons, and then immediately press and hold the Volume down button until you see a large exclamation mark.
- Once the exclamation mark appears, press the following four buttons in this order: Volume up, Volume down, Power, Volume down
Your phone should now reset and restart itself. (It might take a while for the reset to finish.).
Note: If you lose your phone, it’s possible to reset it remotely
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