UNISA Invigilator App Download

The UNISA Invigilator App. Description of the UNISA Invigilator App. Steps on How to Download the UNISA Invigilator App.

UNISA Invigilator App Description

The Invigilator app works on any cell phone device, is not battery or data-intensive and assists assessors in mitigating the risks associated with non-venue based assessments.

The Invigilator app performs the following tasks at random intervals during an assessment in order to simulate actions invigilators would perform during a venue-based assessment.

The app will therefore at random intervals during an assessment:

Request you to take selfies.
Request you to take a photo of a valid proof of identification (ID document or student card).
Request you to take a photo of your script (if the assessment is a written and upload examination) with your student number clearly visible.
Record audio whilst your assessment is underway.
Online assessments written on a learning management system (LMS) will request a verification code that is obtained from the app.

Note: The tool is only used for invigilation purposes. Students are expected to either download their question papers and upload their responses on their institution’s portal or conduct an online assessment on their institution’s portal (an online assessment might be taken by accessing their institutions portal through our app) depending on their assessment type as communicated on the exam timetable. Please follow the assessment student guidelines in this regard.

Step by Step Walk Through the UNISA Invigilator App

01. Download the App

Please visit your app store, search for “The Invigilator” and download/install it.

TIPS:

Your operating system should be updated to its latest version to avoid download issues. This can be done by selecting the phone settings and then software update.
If you cannot find the app on your app store, your phone’s operating system (OS) may be outdated. Simply update your phone’s OS and then search for the app again.

02. Register on the App

Hit “REGISTER AS A STUDENT”, complete the screen with your details and hit “SIGNUP”

TIP: Write down your password so that you never battle to remember it in future.

STRUGGLING? ENSURE THE FOLLOWING:

You are using your university email address.
Your two email address blocks and two password blocks are exact matches.
You are connected to the internet.

GETTING THIS ERROR?

Please confirm that your student number and email address is added correctly. If the error persists, please contact the support desk.

03. Verify Your Account

You will now be required to confirm your account through the use of a confirmation code that will be emailed to your university email address. Please input the code from the email, into the app and hit “VERIFY”.

NOT RECEIVING THE EMAIL?

Check your spam/junk/promotions folder if you don’t see the email in your inbox.
Hit the “Re-send” button at the bottom of your confirmation screen.
If you are still having problems, you can hit the “Send verification pin to my cell phone” button at the bottom of your confirmation screen.

04. Calibration

The app will now take you through actions you might encounter during your upcoming assessment. Through this calibration, the app will check your device to ensure it is compatible with the app and show you how to use the app in your assessment. It is also crucial that you allow The Invigilator access to your microphone and camera. Your device will request this permission if not previously given.
As part of the calibration, the app will test the audio of your device. Make sure you can hear the notification sound.

CAN’T HEAR THE SOUND?

Ensure the media volume on your device (not merely the ringtone volume) is turned all the way up.

05. Master Selfie

You will now be required (after calibration) to take your “master selfie”. It is critical that you follow the below guidelines:

Your face must be in the outlined position.
Your face must be well lit overall. There must not be excessive or bright light behind or on the side of your face.
You must take a picture of your face. You may not take a picture of an ID, student card or anything else.
If possible, you should take the photo without your glasses, mask or face covering.

06. Login

Hit “LOGIN”, insert the email address and password you registered with and hit “LOGIN” again.

TIP: You can log into the app before the exam, however, please note that the QR code should only be scanned once the assessment officially commences.

STRUGGLING? ENSURE THE FOLLOWING:

You have to be connected to the internet.
You have to insert the email address and password you signed up with.

07. Demo Test

It is crucial that you do the demo test, well in advance of your assessment for which you will have to use the app.

The below steps will be the same for the demo test and any other assessment for which you might use the app.

TIP: You need to be connected to the internet in order to log in and scan the QR code.

Hit the “Start Exam” button
Scan the QR code or enter the QR access code (this is the code that will be just below the QR code block). This code will either be on your assessment or will be communicated to you by your lecturer/institution.

The Invigilator Technical Support Team (UNISA Invigilator App)

The Invigilator support desk is here to assist you before, during and/or after your assessment. You can send a WhatsApp message to the following number: 073 505 8273.

Please be advised that this number CAN NOT BE PHONED, but only on WhatsApp.

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