AVBOB Funeral Insurance [2025 Update]

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AVBOB Funeral Insurance [2025 Update]

Details of AVBOB Insurance Funeral Cover. Information on how to purchase AVBOB Funeral Cover and other facts including, claims, quotes, and contact details.

Insurance Funeral Cover is a form of insurance that pays, partly or in total when you lose a loved one.

See Also>> How to apply for AVBOB Insurance Claims.

AVBOB Insurance offers one of the best Funeral Insurance Cover in South Africa. Find out more information below.

See Also>> AVBOB Insurance Contact Details.

Details of AVBOB Insurance Funeral Cover

AVBOB’s Cashback Funeral plan is a whole-life policy that allows you to insure the entire family, parents, parents-in-law and extended family members.

With AVBOB’s Cashback Funeral Plan the policyholder can get cash back for every five claim-free years*. Provided there has been no claim over the entire five year period, AVBOB will give you your fifth year’s premiums back in cash*.

MEMBER BENEFITS*
  • A six-month premium holiday in the event that the policyholder is retrenched.
  • Your own AVBOB Reward Account which becomes available at death or age 65* (only applicable to policies issued before 31 July 2018).

FREE FUNERAL BENEFITS* PROVIDED BY AVBOB FUNERAL SERVICE LIMITED, a separate entity within the AVBOB group

The following FREE funeral benefits* are available to all insured persons, provided the insured person has been covered under the policy for 24 months or longer:

  • A FREE basic funeral valued at R13 500, which includes the funeral arrangements, a specified coffin and hearse
  • A R3 000 immediate cash payment for initial expenses
  • A R3 000 discount on a tombstone, cremation or aquamation
  • FREE transport of the deceased within the borders of South Africa

You get ALL this on top of your full policy pay-out – it’s all 100% FREE* to AVBOB members.

Cashback Funeral Policy Privileges, Conditions and Provisions
Policyholder

The person who entered into this contract with AVBOB

Main Insured Person

The person nominated by the policyholder as the primary insured person under this policy. It can be the policyholder or someone else. If it is someone else, there must be insurable interest.

Insured Person

Any person who is covered by this policy and whose full names appear in the policy schedule.

Insured Amount

The amount payable by AVBOB when death occurs.

Premium

The amount payable by the policyholder to procure the payment of the insured amount when the insured event occurs. This amount is payable monthly in advance and must be paid every month for cover to be provided.

Insurer

The party (in this case AVBOB) who bears the risk for payment of the benefit to another party, when the named insured event occurs.

Premium Payer

The person who undertakes to pay the premiums per debit order / stop order / cash.

Premium Debt

When a policyholder does not pay premiums, AVBOB can make these unpaid premiums a debt on the policy if the policyholder so requests. There is no interest charged on this debt and it will be deducted from a claim or cashback payment. There are only certain instances when AVBOB will grant the request, for example:

  • If AVBOB discovers that wrong information was provided regarding the age of a person insured on the policy. This can mean that the premium paid for the person is not in line with the cover provided. In this case, AVBOB will adjust the premium accordingly. The correct premium may be more than the incorrect premium. The difference between the correct premium and the incorrect premium will then be placed as premium debt on the policy.
  • If the policy lapsed and is reinstated, arrear premiums may be placed as premium debt on the policy but may not exceed the maximum of six (6) premiums.
FREE funeral benefits* provided by AVBOB Funeral Service

FREE FUNERAL BENEFITS* by AVBOB Funeral Service for AVBOB
policyholders valued at up to R21 500:‘

  • A FREE basic funeral valued at R13 500, which includes the funeral arrangements, a specified coffin and hearse
  • A R3 000 immediate cash payment for initial expenses
  • A R3 000 discount on a tombstone, cremation or aquamation
  • FREE transport of the deceased within the borders of South Africa
  • ALL this on top of your full policy pay-out

A basic funeral

Every person covered under your AVBOB policy gets a FREE basic funeral valued at R13 500* from AVBOB Funeral Service. This includes:

  • Assistance obtaining required documents
  • Mortuary and cooling facilities
  • Funeral arrangements
  • R283 towards a funeral notice in a newspaper of your choice
  • Preparing your loved one for burial or cremation
  • An ash coffin, if required
  • A specified coffin
  • The use of a specified hearse
  • The use of a lowering device at the graveside
  • A graveside tent and 20 chairs
A R3 000 immediate cash payment

At AVBOB, our members are our family and family comes first. Always.

That’s why, if you have an AVBOB funeral policy*, as part of the FREE funeral benefits * from AVBOB Funeral Service, you will receive an immediate cash payment of R3 000 for initial expenses. The R3 000 cash payment is in addition to your full policy pay-out and does not lower your funeral cover claim amount.

*Terms and conditions apply. **The discount on the tombstone is valid for 18 months from the date of the funeral and on condition that AVBOB Funeral Service provides the tombstone. Aquamation is currently only available at AVBOB in Cape Town and Pretoria. FREE funeral benefits only apply if AVBOB Funeral Service conducts the funeral. AVBOB Mutual Assurance Society is a licensed life insurer and authorised Financial Services Provider. FSP 20656. AVBOB is a level 2 B-BBEE contributor.

Questions and Answers on AVBOB Funeral Insurance [2025 Update]
HOW TO QUALIFY FOR THIS BENEFIT
  • Be an AVBOB funeral policyholder
  • Your policy must be in force for at least 24 months
  • Your premiums must be up to date
  • You must appoint AVBOB Funeral Service to conduct the funeral
WHO RECEIVES THIS CASH BENEFIT?
  • The person who arranges the funeral of the insured person
  • Usually the policyholder or the beneficiary named in the policy, or anyone else appointed to make the funeral arrangements
HOW IS THE CASH BENEFIT PAID?
  • The money is paid using an instant money voucher
  • A voucher number and a PIN code is sent to the cellphone number of the person arranging the funeral
  • He/she must then go to a Standard Bank ATM or their local SPAR to withdraw the money
HOW TO WITHDRAW THE CASH BENEFIT – STANDARD BANK ATM?
  • You don’t have to be a Standard Bank client to withdraw the money
  • Simply follow these steps:
    1. Go to your nearest AVBOB Funeral Service branch to arrange the funeral
    2. AVBOB Funeral Service will check if the policy you are claiming against was in force for 24 months or longer so that you can claim the R3 000 immediate cash benefit
    3. If the policy qualifies, the AVBOB Funeral Service agent will take down your details and cellphone number and request the payment on our system
    4. You will get an SMS with a voucher number and a PIN code on your cellphone. Make sure you keep these numbers safe because anyone who has them can withdraw the money
    5. Go to your nearest Standard Bank ATM with your cellphone
    6. At the ATM choose “Collect Voucher”
    7. Enter the voucher number and PIN code that was sent to your cellphone
    8. Collect your money (the full amount must be withdrawn at once)
HOW TO WITHDRAW THE MONEY – YOUR LOCAL SPAR?

Simply follow these steps:

  1. Go to your nearest AVBOB Funeral Service branch to arrange the funeral
  2. AVBOB Funeral Service will check if the policy you are claiming against was in force for 24 months or longer so that you can claim the R3 000 immediate cash benefit
  3. If you qualify, the AVBOB Funeral Service agent will take down your details and cellphone number and request the payment on our system
  4. You will get an SMS with the voucher number and a PIN code on your cellphone. Make sure you keep these numbers safe because anyone who has them can withdraw the money
  5. Go to your local SPAR
  6. Give the voucher number and PIN code to the cashier
  7. Collect your money (the full amount must be withdrawn at once)
WHEN WILL THE MONEY BE AVAILABLE?
  • The money will be available within 12 to 24 hours after you went to the AVBOB Funeral Service branch to arrange the funeral
  • The voucher and PIN will only be valid for three months