Absa Insurance Claims [2025 Update]
Updates on Absa Insurance Claims for 2025. Find out the process involved in making Claims for Absa Insurance Policies.
Absa Insurance Policies
Absa Insurance Contact Number
Insurance policyholders are entitled to file for their benefits after an event occurrence. The process by which a policyholder formally requests an insurance company for coverage or compensation for a covered loss or policy event is termed as claim.
The Absa Insurance Company has a simple but robust claim system. Aside from knowing the process through which you can request for your claim, we will provide you with detailed information on insurance claims in general.
How to Process Absa Insurance Claims [2025 Update]
Absa Insurance claims consultants will assist you with your claim. Refer to the Absa Insurance list of approved service providers or join our service provider network. Click here to see the list of Absa approved service dealers near you.
Understanding Insurance Claims
CLAIM SETTLEMENT
Payment of claim is the ultimate objective of insurance, and the policyholder has waited for it for a quite long time and in some cases for the entire lifetime literally for the payment. It is the final obligation of the insurer in terms of the insurance contract, as the policyholder has already carried out his obligation of paying the premium regularly as per the conditions mentioned in the schedule of the policy document. The policy document also mentions in the schedule the event or events on the happening of which the insurer shall be paying a predetermined amount of money.
CLAIM DOCUMENTS & FORMS AND SETTLEMENT PROCEDURE
We will discuss in this section the insurance documents necessary at the time of the final payment. The final payment may relate to the maturity or death claim payment.
The documents required for payment of maturity claim:
- Age proof, if age is not admitted.
- Original policy document for cancellation
- In case assignment is executed on a separate paper, that document has to be surrendered.
- Discharge form duly executed.
- Indemnity bond in case the policy document is lost or destroyed, duly executed by the policyholder and a surety of sound financial standing.
The documents required for payment of a death claim.
- An intimation of death by the nominee or a near relative.
- Proof of age if not already admitted.
- Proof of death.
- Doctor’s certificate who attended the deceased during his last illness.
- Identity certificate from a reputable person who saw the body of the deceased life assured.
- Certificate of cremation or burial from a reputable person who attended the funeral.
- An employer certificate if any, of the deceased
If the policy has been assigned validly or if there is a valid nomination in the policy document, no further proof of title to the policy money is necessary. In other cases, the satisfactory evidence of title to the estate of the deceased is required from competent court of law. e.g.
- A probate of the will, if a will has been executed by the deceased life assured.
- A succession certificate if no will has been left.
- A certificate from the Administrator General, if the total amount of the estate left does not exceed 2,000/-.
In case there is a rival claim court’s prohibitory order may be required to prevent the insurer from making the payment to the nominee as mentioned in the policy document.