AA Insurance [2025 Update]
Informative profile about the AA South Africa Insurance Company. Be educated about the AA South Africa Insurance Company policies, claims, quotes, complaints, reviews, and contact number.
You may also be interested in:
About AA South Africa Insurance Company
AA Financial Services is widely recognised as one of the most successful and dependable providers of insurance and value-added products in the South African market. This reputation has helped the company achieve widespread recognition. They provide a broad selection of high-quality cover and has a primary emphasis on the delivery of high-quality personal insurance solutions and protection.
AA Financial Services is ready to assist anybody who is interested in obtaining reliable quotes for car and home insurance, as well as vehicle warranties, accidental death protection, and assistance with creating a last will and testament.
Their goal is to provide products at prices that are affordable and to recommend the absolute best home and car insurance provider that would be a good fit for your needs.
In addition, they have a wide range of Value-Added products to suit you and your car from tyre and rim to scratch and dent cover.
Types of AA South Africa Insurance Products and Services:
AA Monthly Warranty: Had your wheels for a while? AA Monthly Warranty provides comprehensive coverage for your vehicle.
Car Insurance: Insure your car and other vehicle under the AA Motor Insurance.
Home Insurance: Get up to 7 quotes from South Africa’s top insurers through AA Insurance Supermarket.
Last Will and Testament: AA aim is to help its members provide for their families in the days following their passing and the years to come.
Accidental Death: A form of insurance that pays benefits only if a person dies because of a tragic occurrence.
Life Insurance: Our standard life cover is a comprehensive life product providing cover for all causes of death.
Funeral Cover: Choose funeral cover from R10 000 to R70 000 to provide your loved one with a dignified funeral.
Personal Loans: Personal loans are a versatile financial tool that you can use for almost anything you’d like.
Pet Insurance: South Africa’s pet insurance leader offering valuable, comprehensive plans and excellent service.
Products available through AA Dealer Network
AA Service Plans: Service your vehicle in accordance with the manufacturer’s specifications without worrying about the costs.
AA Tyre & Rim Cover: Get insurance cover for your tyres and rims, caused by road hazards or malicious damage.
AA Leisure Plan: Cover for your leisure vehicles, which pays to repair or replace the breakdown of certain parts.
AA Term Warranty: Get annual cover for unexpected vehicle expenses after your car’s manufacturer warranty has expired.
AA BodyWize Plan: Keep your vehicle in mint condition by getting cover that pays for minor cosmetic repairs.
General Questions and Answers About AA Insurance
I bought a used vehicle from a private seller, can I get cover?
Your vehicle is eligible for cover no matter who you purchased it from. Whether we can cover your car or not actually depends on the age, mileage and purchase date of the vehicle, as well as our terms and conditions. Got a question? Please call one of AA advisors on 0860 267 267, any week day between 8am and 5pm.
How do I get a replacement copy of my policy schedule?
Please call AA advisors on 0860 267 267, any weekday between 8am and 5pm, and we’ll email or post a copy to you.
How do I ensure my cover stays intact?
The following are important to ensure your cover remains intact:
- Meeting your manufacturer scheduled vehicle services
- Using authorised repairers for any required repairs
- Ensuring that any modifications to your vehicle are approved by the vehicle manufacturer
- Proper maintenance and use of your vehicle
- Using the correct fuel, lubricants and/or parts
For full details of what you need to do to ensure your cover is not compromised, please read your policy schedule, or call AA advisors on 0860 267 267, any weekday between 8am and 5pm.
What is betterment?
Your policy ensures that the repairs required return the vehicle to you in the same condition as it was before the breakdown. So, if a new part is fitted to your vehicle to replace an older part, and this improves the condition of your vehicle, it may be considered betterment. In this instance, and if the cost exceeds your cover, you may need to contribute towards the cost of the part.
Is it important to service my vehicle regularly?
Your vehicle must be serviced and maintained according to the manufacturer’s specifications at a franchised dealer or AA Quality approved repairer, in order to ensure the validity of your policy. A service run-over of 1500 kilometres, or 30 days (whichever occurs first) is allowed either side of the service interval. Always keep the original invoices and receipts as proof, because these may be requested in the event of a claim.
Do you provide cover for new and used vehicles?
AA offer cover for both new and used vehicles, depending on the age, mileage, purchase date and other factors. Please call AA advisors with any questions on 0860 267 267, any week day between 8am and 5pm.
I have sold my vehicle, how do I transfer my policy to the new owner?
I have sold my vehicle, how do I transfer my policy to the new owner?
If you have sold your vehicle and would like to transfer your cover to the new owner, please email the new owner’s details to us:
- first name & last name
- postal address
- physical address
- contact number
- email address
We will also need a copy of your vehicle service booklet, indicating that the vehicle’s services are up to date.
My cover is about to end, how do I renew my benefits?
To get information on the renewal options available for your vehicle, please call AA advisors on 0860 267 267, any weekday between 8am and 5pm.
When does my policy expire?
Your cover will expire when your vehicle reaches the maximum mileage or age limit stated in your policy schedule (whichever occurs first). Check your odometer and calculate your vehicle’s age from the date of first registration. It’s your responsibility to inform AA Insurance when your vehicle has reached the maximum limit, so that AA can cancel your policy and any debit orders that are in place.