Arrow Underwriting Managers Insurance [2025 Update]

Informative profile about the Arrow Underwriting Managers Insurance Company. Be educated about the Arrow Underwriting Managers Insurance Company policies, claims, quotes, complaints, reviews, and contact number.

About Arrow Underwriting Managers Insurance Company

Arrow prides itself in providing unique, effective and holistic insurance and risk solutions to the transport industry. They have a passionate and dedicated focus on service understanding their clients needs and delivering on their expectations. Their team of experts prides themselves in their innovative ability to tailor cover specific to Arrow clients’ individual needs. Arrow understand and appreciate their clients’ expectations that claims be handled quickly and with the client’s business needs at heart. Arrow 24-hour call center ensures that their clients receive peace of mind that their valuable assets and cargo are treated individually with kid gloves.

Effective use of telemetry risk based insurance gives Arrow clients the competitive edge they need to operate dynamically and efficiently.

Arrow is committed to delivering on the principles of “Treating Customers Fairly” (TCF) in their dealings with their partners, brokers and policy holders.

Arrow partners with and underwrites for Centriq Insurance Company Limited, a licensed non-life insurer and authorised financial services provider.

Types of Arrow Underwriting Managers Insurance Products and Services:

Arrow’s core / key focus is exceptional service delivery aimed at exceeding their client’s expectations and demands. As Arrow focus on a single market, the transport market, they remain flexible, dynamic and approachable in all aspects of our business through building strong and trustworthy relationships with our brokers and their clients.

Commercial Vehicles

Over 3500kgs
Under 3500kgs
Trailers
Road legal special types
Comprehensive motor cover
Own damage excess reducer
Theft and hijack excess reducers
3^rd party excess reducer
Loss of use
Credit shortfall

Extensions include:
- Loss of keys
- Repatriation
- Fire extinguishing charges
- Wreckage removal
- Protection and Removal of vehicle
- Medical Expenses
- Mechanical breakdown and towing

Goods-in-Transit

Specialised Goods in Transit covers for transporters of third party goods, covering all of the transporters liability to their clients for loss or damage to the goods carried
Cover includes:
- Driver fidelity
- Standard shipping containers
- Debris removal
- Salvage and recovery cost
Extensions available include:
- Refrigerated shipping containers
- Deterioration of stock losses due to incorrect temperature settings and malfunction of equipment.
- Specialised covers for Duty tax payable where the load is lost in the South African rand monetary area
Contingent covers for transport brokers and sub-contracted loads are available

Territories Arrow offer cover in:

Republic of South Africa
Namibia
Botswana
Lesotho
Swaziland
Zimbabwe
Malawi
Zambia
Mozambique
Tanzania
Angola and
The Democratic Republic of Congo (DRC) no further north than Kolwezi